Who We Are

BY MICKEY BAINES

Human Capital Education’s 2026-2027 Admitted Student Review (ASR) gathered responses from more than 70,000 admitted students across 91 institutions. Between them, those students named 2,083 different colleges and submitted more than 420,000 applications.

Since the report was published, we have been reviewing the admitted student data with our partners at two levels: the national results for context, and each institution’s own data to see what its admitted students are telling it. Five findings keep coming up with the enrollment leaders we work with, and each one informs the enrollment growth strategy for the 2027 class.

1. Financial Aid timing is deciding more of the class than aid amount

Only 42% of admitted students made their enrollment decision once they knew they were admitted. Meanwhile, 29% waited until the financial aid offer arrived. Among first-generation students, 36% waited for the financial aid offer, compared with 28% of their peers.

Our financial aid optimization work already models how different students respond to aid rather than treating it as a single dial. The admitted student survey tells us which students are waiting to receive their financial aid offer. Interestingly, comparing the data across the 90+ participating institutions reveals that the students waiting on the financial aid offer varies by school. An optimized financial aid optimization strategy tests award timing and structure alongside amount, and sets up in-cycle monitoring so mid-cycle enrollment adjustments happen while the class is still forming.

2. Tailor marketing messaging to the factors that matter most

Sixty percent of admitted students named affordability, financial aid, and net price among their top decision factors. This group of value factors have been the leading factors for several years.
What students weighed alongside affordability is newer. When we grouped the survey’s 17 remaining factors into interest groups: academic and career outcomes, campus culture and community, and location and practicality, 52% of students spread their priorities almost evenly across all three. About a quarter emphasized academic and career outcomes, 17% leaned toward location and practicality, and 6% weighted campus culture and community most heavily.
Pell-eligible, first-generation, and underrepresented students appeared more often in the group weighting immediate cost and practical considerations.

So an institution leading with career outcomes is speaking directly to roughly a quarter of its admitted students. Our marketing services team builds persona-driven messaging at the program level for this reason, and the report shows how those personas actually distribute.

The later decision window also creates a capacity problem: 15% of admitted students waited as close to the notification deadline as possible, up from 11% last year, so teams end up recruiting the next class while still landing the current one. Our enrollment services coaches add capacity during that overlap.

3. Deposit counts are becoming a weaker planning input

Ten percent of admitted students submitted more than one deposit in 2026, double the 5% who did so two years earlier.
Students who said they were very certain about their choice double deposited at about the same rate as students who were uncertain. A second deposit tells you another option is still open, but not why.
The institution’s market position more closely predicted the propensity to double-deposit. The double deposit rate reached 21.8% at Tier 2 of our Profile-Demand-Index, a seven-tier measure of institutional market position, compared with 4.7% at the top tier. First-generation, Pell-eligible, and students of color double deposited at a modestly higher rate than their respective peers, 12% to 13% against roughly 9% to 10%.

Deposit-to-enrollment ratios will keep losing predictive power as the number of students double depositing climbs. Our team collaborates with partners on enrollment optimization and analytics to build yield forecasting by segment and across the cycle, allowing institutions to look across multiple factors to build more accurate forecasting models.

4. The signals exist to identify and target students at risk of melting after deposit

The period between deposit deadline day and the first day of class is now its own recruitment cycle. Continuous recruitment now rules parallel to and in coordination with the admitted-student and onboarding experience. Tracking engagement in real time provides valuable insight into the students that require additional engagement and is far more effective than a deposit report that goes quiet once the deposit is received.
In practice, that means reading visit frequency, email engagement, portal activity, and onboarding step completion together, with communication calendars aligned across every office touching a deposited student.
Most institutions already generate all of that data, but fewer can see it in one place. Siloed data that does not reconcile between the CRM and the student information system generates reports nobody trusts, and duplicates work across disconnected tools, increasing the work for everyone from the admissions team to the bursar’s office.

A higher education CRM and technology audit surfaces data silos and identifies opportunities to build the plumbing will support unified dashboards. Use the audit to answer whether the obstacle is the platform, the integrations, or the processes around them, and what to fix first.

5. The published price is doing work the discount cannot undo

Here is the finding that surprised most of our early readers of the ASR. Across eight aspects of affordability, the percentage of students reporting major or moderate concern fell on all eight when compared to the 2025 ASR Report. Major concern alone fell on six of the eight aspects of affordability.

At the same time, two measures went the other way: major concern about the rising cost of attendance rose four points, to 33% of respondents, and major concern about needing paid employment while enrolled rose one point, to 19%.

Many students grew more worried about where costs are heading and what paying for college will demand in the future. The size of a first-year student’s award is less likely to address these concerns. The report also found that the percentage of students saying their families are insufficiently prepared to pay has risen since 2023.

In our tuition and fee pricing strategy conversations with partner institutions, we emphasize that routine increases of 2% or 3% have the effect of moving the published price away from the value students see. Fee simplification is becoming a recurring, and increasingly important, topic of conversation. A family that cannot explain what it owes is a family that worries about what comes next.

Building your 2027 enrollment growth strategy

The national results show where to look, and your own admitted pool, including the students who chose somewhere else or chose not to enroll at all, shows what to change first. Our strategic enrollment consulting work with partners planning the 2027 class starts with that comparison.

Download the 2026-2027 Admitted Student Review for the full findings, the four decision segments, and the recommendations behind each of them.

Join the 2027-2028 Admitted Student Survey to see your own admitted students against the national benchmark. The survey opens in spring 2027.

Frequently Asked Questions

What should a 2027 enrollment growth strategy include?

A 2027 enrollment growth strategy should plan for later decisions and weaker deposit signals. The 2026-2027 Admitted Student Review points to five adjustments: time aid offers against when students decide, match messaging to how admitted students weigh their priorities, forecast yield by segment, track engagement from deposit to the first day of class, and test how your published price reads to families.

How should colleges adjust financial aid timing to improve yield?

Treat award timing as a variable alongside award amount. In the 2026 cycle, 29% of admitted students waited for the financial aid offer before deciding, including 36% of first-generation students. A competitive award that arrives after a competitor’s can still lose the student, so financial aid optimization should identify which of your admitted students wait on aid and test when their offers go out.

How do you forecast yield when double deposits are rising?

Forecast yield by segment and across the cycle, using enrollment analytics that do not rely on deposit counts alone. Ten percent of admitted students deposited at more than one college in 2026, double the 2024 rate. Certainty did not predict double depositing, but market position did: 21.8% at Tier 2 of the Profile-Demand-Index, compared with 4.7% at the top tier.

What should enrollment teams track between deposit and the first day of class?

Track visit frequency, email engagement, portal activity, and onboarding step completion together, in real time. The Admitted Student Review recommends treating the deposit-to-day-one stretch as its own recruitment cycle, with every office that touches a deposited student on the same communication calendar. If your CRM and student information system cannot show those signals in one place, a higher education CRM audit identifies what to fix first.

How can a college compare its admitted students to the national benchmark?

Participate in the Admitted Student Review. Participating institutions receive their own results alongside the national benchmark, including responses from admitted students who enrolled elsewhere or did not enroll anywhere. Comparing the two shows which national patterns appear in your own pool and which do not. The 2027-2028 admitted student survey opens in spring 2027.

About the author

Mickey Baines
Mickey Baines Sr Vice President, Market Development
Mickey Baines is Senior Vice President of Market Development at Human Capital Education, where he leads marketing, partnerships, and the development of new service offerings. A consultant and former higher education practitioner, he has spent 28 years building and leading enrollment and student success systems and teams, with a focus on helping institutions grow enrollment through CRM technology, AI, and sound enrollment strategy. He hosts and produces Spark & Scale, a higher ed podcast on how institutions can learn to lead with AI, and presents regularly at conferences across the country.